Every time I have been to this practice I have always received excellent service. The dentists are very friendly and don't make you feel guilty if its been a while since your last check up (oops) whilst being knowledgeable and professional. There is plenty of parking and seating. It can sometimes be tricky getting through on the phone although since they have implemented the online booking system this has made booking an appointment much easier and hopefully freed up the phone line slightly.
When ever u ring for an appointment the reception never answer and finally when they do they say there busy .Its happened every time I’ve rang since joining . I’ve also been sat there waiting to see dentist when the the phone is ringing constant but gets ignored .... absolutely Unprofessional 😡
I paid and booked 2 weeks in advance for the hygienist, they rung on the day of my appointment and said that they had to cancel but got the time of the appointment wrong so if it hadn't been cancelled they would have charged me a fee despite it not being my fault. Made another appointment on that same day for the week after, I drive there only to find that they hadn't even booked the appointment and there was no hygienist there. Absolutely not acceptable. They then tried to book another appointment but could only do 2 weeks away! So in total 2 appointments they've completely messed up, having to wait over a month since I first booked it and I've driven and wasted fuel on appointment they never even bothered to book!!! I'm not even going to bother mentioning trying to get my deposit back and their policy, that's a completely different, ridiculous point!! Changing dentists immediately and not going back!!!Read More
Such a fab dentist. The best I have ever had. Nice and friendly too 😊. Johnathan is just absolutely brilliant, and I trust him 100%. I can honestly say, he is the best dentist I have ever had. He is thorough, compassionate and actually talks to you in depth about what he is doing/done.Read More
This is the best dental practice I have ever been to. I actually look forward to coming in because I know I will be well looked after and get the results I need. Yovaan is amazing, he really perfects any work that he does and takes the time and effort to make sure you’re comfortable. 100% would recommend, Thanks for sorting my teeth out!Read More
New client to cookham. Very anxious patient.very friendly staff and dentists. Bright and airy and very relaxing.
Best experience of a dentist todate,
Had two treatments without been a sweating. Anxious wrek.
Thankyou for restoring my growing confidence.